What does it mean when we say “At Collins Computing, we provide
experienced talent and proven technologies for small to mid-sized businesses
looking to automate their ERP solutions”?
Let’s start with an ‘assumed’ definition these days for “ERP Solutions”. Originally an “Enterprise Resource System”
might have meant a software package meant to automate the back office functions
of a business. But with advancements in
technology, now it seems to mean more than just a back office tool. Businesses expect a system that can act as a
tool to gather critical data and generate reports that can be distributed via
the web; improve efficiency so users don’t have to initiate every task; and
enhance customer service to include not just billing when appropriate, but also
following up with customer experience rating requests, easily track shipments
and deliveries, and automate collection management processes.
An ‘adequate’ ERP solution should encompass drawing a
client’s specific needs together, setting up the current requirements into a
proper selection of choices, and then mapping the business processes to best
distribute invoices/documents/reports.
Gone are the days of having paper checklists and batch processing done
at the end of the day. ERP Solutions need to
initiate the next step of the process as soon as conceivably imaginable. If a product is available, offer expedited
shipments, credit card authorization, carrier selection, and of course offer
flexible and user-designed patterns or combinations of products.
An ‘acceptable’ ERP solution should have safeguards for
compliance standards for audits, regulatory scrutiny, and escalation processes
for system changes by the producer of the software when the government modifies
the calculations, amounts, or percentages of tax rates or levels.
In fact, here are 25 Brilliant Ideas that ERP solutions
should give clients who are looking to outsmart their competition!
For a demonstration of Microsoft Dynamics GP’s latest release, contact Collins Computing, experts in implementing highly successful ERP solutions.
